Payment Collection & Currencies
How are customers accustomed to paying for goods and services in this country?
Where should I keep my balances and how often should initiate cross-border transfers?
In which currency should I settle the transactions and taxes?
To enter new markets, it is imperative to implement solutions that provide a reliable way of managing offshore balances and transactions while also catering to the way local customer are accustomed to paying for goods or services.
We partner with large global as well as local in-country financial organizations to help you identify the most optimal method of payment collection, transaction processing, and evaluate various currency exchange scenarios.
Logistics & Secure Shipping
What are the latest regulations related to customs, tarrifs, and country restrictions?
How do I deliver my product to customers in areas with underdeveloped infrastructures?
How do I ensure my goods arrive safely, securely and on-time?
You have a product or service related package that needs to be securely shipped. You want to also ensure you are in compliance with the latest customs, tarrifs, and international shipping regulations, which vary country to country.
We partner with global and regional freight and logistics organizations that provide the full suite of logistics, shipping, delivery, and customs related services into some of the most challenging infrastructures.
Customer Service & Support
How do my customers reach me?
How do I provide customer support in the appropriate local langauge and dialect?
How do I engage my customers locally for retention and cross-selling opportunities?
No business can operate and grow long-term without effectivelly engaging the hearts and minds of customers.
Our partners provide call center, customer care, and customer technology services across most countries of the world. Their team members are fast learners and have a unique ability to grasp your product and engage your customer in a manner that is customary to the local culture; leading to customer loyalty, passion and future sales.
Staffing Support
How do I find talented associates who can represent what my company stands for?
What are the best sources of talent in the region, and how can I acquire talent?
How do I set up an engaging and performance driven work environment?
Once your company enters a new country, your local brand and reputation will be quickly shaped by the experiences created by your local associates.
Our partners provide services, advice, and technologies that will guide your workforce planning across the entire employee lifecycle: recruitment strategy, talent selection, onboarding, associate engagement, performance management, and succession planning.